Acceptable Use Policy 

1. Purpose 

The Service is designed to help organizations manage, monitor, govern, and coordinate AI agents and AI-powered systems. 

Users must use the Service responsibly, lawfully, and in accordance with all applicable laws and regulations. 

2. Prohibited Activities 

Users may not use the Service to: 

Illegal Activities 

• Violate any applicable law or regulation 

• Facilitate unlawful conduct 

• Promote criminal activity 

• Circumvent legal requirements 
  
  

Fraud and Deception 

• Commit fraud 

• Impersonate individuals or organizations 

• Generate misleading or deceptive content 

• Conduct phishing activities 

Harmful Conduct 

• Harass, threaten, or abuse individuals 

• Promote violence 

• Facilitate harmful activities 

• Distribute malicious content 

Intellectual Property Violations 

• Infringe copyrights 

• Infringe trademarks 

• Misappropriate trade secrets 

• Violate intellectual property rights 

3. AI Agent Usage

Customers remain solely responsible for:

• Agent configurations
• Prompts and instructions
• Agent outputs
• Decisions made using AI-generated content
  

The Service does not approve, validate, or guarantee outputs generated by connected AI systems.

Customers must implement appropriate human review processes where required.

 4. Restricted AI Uses

The Service may not be used to develop, deploy, or operate AI systems intended for: 

Illegal Surveillance 

• Unauthorized monitoring 

• Illegal tracking 

• Unlawful collection of personal information 
  
  

Cyber Abuse 

• Malware deployment 

• Unauthorized network access 

• Credential theft 

• Security exploitation 

• Denial-of-service attacks 

Harmful Automation 

• Automated fraud 

• Social engineering campaigns 

• Spam generation 

• Large-scale misinformation campaigns 

High-Risk Uses Without Appropriate Controls 

Including but not limited to:

• Medical diagnosis 

• Clinical treatment recommendations 

• Legal advice 

• Financial advice 

• Employment decisions 

• Credit decisions 

• Insurance eligibility determinations 

Unless the customer has implemented appropriate review, compliance, and oversight procedures. 

5. Security Requirements 

Customers must: 

• Maintain secure passwords 

• Protect API credentials 

• Restrict access to authorized users 

• Promptly report security incidents 

• Follow reasonable security practices 

Customers may not: 

• Attempt to bypass security controls 

• Access accounts without authorization 

• Probe or scan systems without permission 

• Interfere with Service operations 

 6. Data Usage

Customers may not use the Service to process data that:

• They do not have legal authority to process
• Violates privacy laws
• Violates contractual obligations
• Violates confidentiality obligations

Customers are responsible for obtaining all required permissions and consents.

 7. Resource Abuse

Users may not:

• Circumvent usage limits
• Create excessive system load
• Abuse APIs
• Interfere with other customers
• Attempt to bypass billing controls

We may implement reasonable rate limits and usage controls.

 8. Third-Party Integrations

Customers are responsible for ensuring they have authority to connect:

• AI providers
• SaaS applications
• Internal systems
• Databases
• Cloud platforms

Use of third-party services remains subject to the terms of those providers.

 9. Monitoring and Enforcement

We may investigate suspected violations of this AUP.

Where reasonably necessary, we may:

• Suspend accounts
• Restrict access
• Disable integrations
• Remove content
• Terminate services

We may take such actions without prior notice where necessary to protect:

• Customers
• The Service
• Third parties
• Legal compliance obligations

 10. Reporting Violations

Suspected violations may be reported to:

Email: security@traphiclights.ai

Reports should include sufficient information to allow investigation.

11. Updates

We may modify this AUP from time to time.

Continued use of the Service after updates constitutes acceptance of the revised policy.

12. AI Provider Compliance

 Customers must comply with the terms, usage policies, and restrictions of all connected AI providers and third-party services.

13. Human Accountability

 Customers remain responsible for all business decisions, actions, and outcomes resulting from the use of AI agents managed through the Service.

14.  Agent Ownership

 Customers are solely responsible for the configuration, deployment, permissions, and activities of AI agents connected to their account.