AI Transparency Policy
This AI Transparency Policy explains how Traphifclights AI orchestration uses artificial intelligence technologies within its platform and how customers can understand and govern AI-related activities conducted through the Service.
1. Purpose
Milles & Maalouly Pty, ATF Randem Media Unit Trust provides a platform (Traphiclights ) that enables organizations to manage, monitor, govern, and coordinate AI agents and AI-powered workflows across multiple AI providers and services.
We are committed to transparency regarding:
- How AI is used within our platform
- How customer data is processed
- The role of third-party AI providers
- The limitations of AI systems
- Customer responsibilities when deploying AI agents
2. Our Role
Our platform serves as a management, governance, orchestration, and visibility layer.
Unless explicitly stated otherwise:
- We do not create foundational AI models.
- We do not independently generate AI outputs.
- AI outputs are produced by connected third-party AI services or customer-configured systems.
- We provide tools to manage, monitor, control, and govern those systems.
3. AI Providers
Customers may connect the Service to third-party AI platforms and providers.
Examples may include:
- OpenAI
- Anthropic
- Microsoft
- Amazon Web Services
Each provider operates under its own terms, privacy policies, and usage requirements.
Customers are responsible for reviewing and complying with the policies of connected providers.
4. Customer Data
Customer data may include:
- Prompts
- Instructions
- Agent configurations
- Workflow definitions
- User activity logs
- Generated outputs
- Business records
Customers retain ownership of their data.
We process customer data only as necessary to:
- Deliver the Service
- Enable integrations
- Provide support
- Improve security
- Monitor platform performance
5. Model Training
Unless expressly agreed otherwise in writing:
We Do Not
- Sell customer data
- Use customer prompts for public model training
- Share customer content with unrelated third parties
Third-Party Providers
Connected AI providers may process data according to their own policies.
Customers should review the policies of any AI provider connected to the Service.
6. AI Output Limitations
AI-generated content may:
- Contain inaccuracies
- Produce incomplete information
- Reflect outdated information
- Contain unintended biases
- Generate misleading recommendations
AI systems do not possess human judgment.
Customers should not rely solely on AI-generated outputs when making significant business decisions.
7. Human Oversight
We recommend maintaining appropriate human review processes for:
- Legal decisions
- Financial decisions
- Employment decisions
- Medical decisions
- Regulatory compliance decisions
- Customer-facing communications
Customers remain responsible for reviewing outputs where appropriate.
8. Transparency Features
Where available, the platform may provide:
- Agent inventories
- Usage logs
- Audit trails
- Activity monitoring
- Access records
- Cost reporting
- Governance controls
These features are intended to improve organizational visibility and accountability.
9. Governance Controls
The platform may support governance features such as:
- Role-based permissions
- Approval workflows
- Access restrictions
- Agent lifecycle management
- Usage monitoring
- Compliance reporting
Customers are responsible for configuring these controls according to their organizational requirements.
10. Security and Privacy
We implement reasonable safeguards designed to protect customer information.
These measures may include:
- Encryption in transit
- Encryption at rest
- Access controls
- Security monitoring
- Audit logging
No system can guarantee absolute security.
11. Prohibited Uses
Customers may not use the platform to:
- Conduct unlawful activities
- Generate fraudulent content
- Deploy harmful AI systems
- Circumvent applicable laws or regulations
- Violate third-party rights
- Engage in unauthorized surveillance
Additional restrictions may be described in our Acceptable Use Policy.
12. Accountability
Customers remain responsible for:
- Agent configurations
- Connected systems
- User permissions
- Data submitted to AI systems
- Business decisions made using AI outputs
Use of the platform does not transfer responsibility for AI-driven decisions to Miles & Maalouly Pty.
13. Continuous Improvement
We may periodically update our AI governance practices, controls, and transparency measures as technology, regulations, and industry standards evolve.
Material changes will be communicated through appropriate channels.
AI Principles
Miles & Maalouly Pty is committed to:
Transparency
We aim to provide visibility into AI activity and usage.
Accountability
Organizations should maintain oversight of AI systems and decisions.
Security
Customer data should be protected using appropriate safeguards.
Privacy
Customer information should be handled responsibly and lawfully.
Human Control
Humans should remain accountable for important decisions.
Responsible Innovation
AI should be deployed in ways that support safe, ethical, and lawful business operations.
Customer Data
Customer data is never used to train our models. Customers retain ownership of their data and remain in control of which AI providers are connected to their environment.