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Terms of Service


Effective Date: 25th June 2026

Last Updated: 25th June 2026

 

 

1. Agreement

These Terms of Service ("Terms") govern access to and use of the Traphiclight AI  platform and operated by Miles & Maalouly Pty, ATF RANDEMMEDIA Unit Trust its software platform ("Service"). 

 

By creating an account, accessing, or using the Service, Customer agrees to these Terms. 

2. Definitions

Customer means the organization entering into this agreement. 

 

Authorized User means an employee, contractor, or representative authorized by Customer. 

 

Customer Data means all data, content, prompts, configurations, and information submitted to the Service. 

 

Third-Party AI Services means external AI platforms integrated with the Service, including but not limited to AI providers and cloud services. 

3.  Access and Use 

Customer may use the Service solely for its internal business operations. 

 

Customer agrees not to: 

 

  • Violate applicable laws 

  • Attempt unauthorized access 

  • Reverse engineer the Service 

  • Disrupt the Service 

  • Use the Service to develop a competing product 

4. Customer Responsibilities

Customer is responsible for: 

 

  • User account management 

  • Maintaining credentials 

  • Configuring permissions appropriately 

  • Ensuring lawful use of connected AI systems 

  • Compliance with applicable laws and regulations 

 

Customer remains responsible for all activity occurring under its accounts. 

5. Third-Party AI Platforms

The Service may connect to third-party platforms and services. 

 

Customer acknowledges that: 

 

  • Third-party services are governed by their own terms 

  • Availability of third-party services may change 

  • We do not control third-party platforms 

  • We are not responsible for outages or actions of third-party providers 

6. Customer Data

Customer retains all rights, title, and interest in Customer Data. 

 

We receive only the rights necessary to: 

  • Operate the Service 

  • Provide support 

  • Maintain security 

  • Improve platform functionality 

 

Unless expressly agreed otherwise: 

 

  • Customer Data is not sold 

  • Customer Data is not shared except as necessary to provide the Service 

7. AI Outputs and Automated Decisions 

The Service may display, organize, monitor, or facilitate outputs generated by third-party AI systems. 

 

Customer acknowledges: 

 

  • AI-generated outputs may contain inaccuracies 

  • AI outputs require human review where appropriate 

  • The Service does not guarantee the accuracy, legality, or suitability of AI-generated content 

 

Customer remains responsible for decisions made using AI outputs. 

8. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect Customer Data. 

 

No system can guarantee absolute security. 

 

Customer is responsible for maintaining secure account credentials and access controls. 

9. Fees and Payment

Customer agrees to pay all applicable fees. 

 

Unless otherwise agreed: 

 

  • Fees are non-refundable 

  • Subscriptions automatically renew 

  • Taxes are Customer's responsibility 

 

Failure to pay may result in suspension or termination of access. 

10.  Service Availability 

We strive to maintain Service availability but do not guarantee uninterrupted access. 

 

The Service may be unavailable due to: 

 

  • Maintenance 

  • Security incidents 

  • Third-party outages 

  • Events outside our reasonable control 

11. Intellectual Property

The Service, including software, documentation, trademarks, and related materials, remains our property.

 

No ownership rights are transferred to Customer except for the limited license granted under these Terms.

12. Confidentiality

Each party agrees to protect confidential information disclosed by the other party.

 

Confidential information may only be used to fulfill obligations under these Terms.


13. Warranties Disclaimer

To the maximum extent permitted by law, the Service is provided: 

 

"AS IS" and "AS AVAILABLE."

 

We disclaim all implied warranties, including: 

 

  • Merchantability 

  • Fitness for a particular purpose 

  • Non-infringement 

 

14.  Limitation of Liability 

To the maximum extent permitted by law: 

 

Neither party shall be liable for: 

 

  • Indirect damages 

  • Consequential damages 

  • Lost profits 

  • Lost business opportunities 

  • Loss of data 

 

Our total liability shall not exceed the fees paid by Customer during the twelve months preceding the claim. 

 

15.  Limitation of Liability

Customer agrees to defend and indemnify us against claims arising from:

 

  • Customer's misuse of the Service 

  • Customer Data 

  • Violation of applicable laws 

  • Violation of third-party rights 

 

16. Termination 

Either party may terminate the agreement in accordance with applicable subscription terms.

 

Upon termination:

 

  • Access may be suspended

  • Customer Data may be deleted after a retention period

  • Outstanding fees remain payable 

 

17. Governing Law 

These Terms are governed by the laws of:

 

New South Wales, Australia

 

Any disputes shall be resolved in the courts of that jurisdiction. 

 

18. Changes to Terms

We may update these Terms from time to time. 

 

Material changes will be communicated through reasonable means. 

 

Continued use of the Service constitutes acceptance of updated Terms.